Commercial Investigations Inc.

Testimonial from OC Pools & Spa

2009-06-17T12:12:00.000-07:00

I have referred several of my friends with businesses to Commercial Investigations inc. since I have had such great success collecting from customers I was told previously by other agencies were uncollectible. I gladly recommend CII to anyone who is owed money and not being paid!

Brian R.

OC Pool & Spa

ocpoolspa.com

Commercial Investigations, Inc. makes a new press release!

2009-05-20T09:39:00.000-07:00

http://www.free-press-release.com/news/200905/1242766592.html

This press release was made due to a situation that arose earlier this week between Commercial Investigations, Inc. and a couple other companies. Please take a look and have a great day.

Another testimonial from one of our faithful customers

2009-05-01T08:30:00.000-07:00

Re-posted this Testimonial

I understand people do not like collectors or businesses that use b2b (business to business) strategies but from what I read online about Commercial Investigations, Inc. these comments have gotten out of hand. My business residence is in the greater Los Angeles area, and b2b phone calls happen all day long. If I had a dollar for every single time a b2b phone call occurred that did not swing in my favor, well I’d be so rich I’d be paying someone, to pay someone else to write what I’m writing.

I have run my own business for 10 years now, and before that I have worked in almost every single industry out there. I’ve done telemarketing work, I’ve done retail, and I’ve done phone sales. I understand the ups and the downs of collections and b2b calling.

On some comments made against Commercial Investigations, Inc. staff was overly assertive on the phone. Every time I interact with them I have never had such an experience, if you treat someone with respect they will do the same. This leads me to believe that most of these alleged stories it was not Commercial Investigations, Inc. that were the ones creating the problem but the other people on the phone. No one wants to blame themselves especially on the internet, it’s a lot easier to jump on this bandwagon of bashing.

I first interacted with Commercial Investigations, Inc. over the phone from a b2b phone call. The first phone call I was not interested, they continued to give me their information and I kindly said no thank you and hung up. However about 3 months later I received another phone call, at this time I asked for some information and literature. I actually ran this through my personal attorney, had him read through the fine print and clearly understood what I might get myself into. After that I decided to send over one account. Needless to say it snowballed from there, I just kept sending more and more accounts. Now C.I.I. is an intricate part of my business. You may not want to give their services a chance but is there really a need to attack them online? Commercial Investigations, Inc collects on my debtors and they show results at a reasonable cost, plain and simple.

http://www.commercialinvestigations.net/

We added an Search Engine Optimization tool to the blog!

2009-04-30T12:55:00.000-07:00

Just want to give a big shout out and thanks to Webconfs.com. They have a S.E.O. tool on their website that allows you check how similiar your page(s) can be to another, the direct link to the tool is-

http://www.webconfs.com/similar-page-checker.php

Or feel free to use it on our blog, it's located on the very bottom of this blog.

Customer Testimonial about Commercial Investigations, Inc.

2009-04-21T08:57:00.000-07:00

I have dealt with Commercial Investigations, Inc. for many months, and it absolutely amazes me the amount of absurd comments that have been said about this company. I understand the internet is an open forum for the masses but I never thought I would have to stand up for a company that has helped me out so much. It dumbfounds me to read the things being said.

I would like to give you on some correct information about Commercial Investigations, Inc. I have sent a total of 30+ overdue accounts of mine in the past year or so. A majority of my debt owed was recovered, some collection agencies just get what they can take, but Commercial Investigations, Inc. pushed for a rather high recovery percentage. During phone calls they never yelled or cursed at me. I was not easily convinced to use C.I.I. services at first however they called me about twice in five months, first phone call I quickly brushed them off, second phone call it was a more in-depth conversation. The staff member I talked to was confident, assertive, and they kept a professional tone while on the phone. This is nothing like anything that has been posted online from what I can see.

William James once said, “Most people never run far enough on their first wind to find out they've got a second.” Think about that for a second, and apply that to the situation. As a collector or a company that provides services, you have to be persistent; you have to keep trying, keep calling, and staying on top of situations. Your first phone call may not succeed but your chances are raised the more often you call. I personally have never been a collector but in my field of work we sell things. You have to make someone want to buy your product or service, and if you have a solid lead you keep on it. To be honest, if you do not want Commercial Investigations, Inc. not to call you; be civilized with them, settle out your debt, or if you are a company they are contacting to see if you’re interested in their services, kindly tell them no, or put yourself on a no call list, it’s just that simple.

If you do not agree with what I said that is fine, we are all entitled to our opinion. If you do not agree with Commercial Investigations, Inc. that is fine but there is no need to come online write blatant slander and join a biased bandwagon. People who have commented on Commercial Investigations, Inc. have had almost zero if not zero experience with the company yet they write so much negative comments on them. I am a loyal client, who has nothing but great things to say.

http://www.commercialinvestigations.net/

A word about Skip Tracing

2009-04-16T13:11:00.001-07:00

Skip tracing is a commonly used technique used by collection agencies, bounty hunters, and various other outfits.

The reason I feel the need to blog about it, because it is becoming a bigger issue. It is becoming harder and harder to find your debtor or your "target." It is becoming much easier to fall off the grid now days, many people are not listed in the yellowbook any more either.

If you are looking for a collections agency make sure you check with them about their skip tracing methods; are they cross referencing databases, are they checking with credit report companies, or criminal background check companies. Almost any job during the application process request their personnel to submit reports from companies to get a job, so make sure they are looking at all possible circuits and venues to find your debtor.

Another thing to ask whoever you are having do the skip tracing if they use pretexting. A definition of pretexting taken from:

http://www.quantum3.co.za/CI%20Glossary.htm

"Pretexting refers to a specific form of deception in which the perpetrator acquires personal (usually finance-related) information through false pretences - that is, by making false statements, through misrepresentation, or by fraud - and subsequently uses it for some form of gain, or to avoid legal proces."

Now pretexting is legal in most states and in most situations but do you want your name attached to it. At Commercial Investigations, Inc. we use only the most ethical, and effecient means of skip-tracing. We want our clients to have absolute ease that we are upholding their name and our name during the skip-tracing process.

Sorry for another post today but our Press Release is posted on InsideARM.com

2009-04-15T13:21:00.000-07:00

http://www.insidearm.com/go/arm-news/commercial-investigations-inc-takes-a-stand?tag=collectionnews

Same Press Release found as our 1st blog.

Interesting blog I came across

2009-04-15T12:15:00.000-07:00

Re-posted from

http://www.seomoz.org/blog/chris-bennet-on-rip-off-report

Accusations that Rip-Off Report just an Extortion Business

One of the most interesting stories to catch my eyes in the last few months was this exposé from Chris Bennet at 97th Floor - Google, Your Honeymoon with Rip Off Report Has to Stop. Looking through Chris' detailed research into the practices of the website and perusing some of the appalling accusations made about the business and its founder, it's shocking that the domain continues to retain its authority.

Here's the basic gist of Chris' arguments:

The website - Rip Off Report - essentially earns a living through extortion of businesses based on the search results (almost like a reverse reputation management campaign).
Because the site ranks well at Google (Yahoo!, Live, and Ask appear not to give it as much weight), companies whose profiles appear on the site must pay the owner to have the information removed or have administrative comments added that an issue was resolved or the complaint was found to be false.
It would appear that content creators unfamiliar with the English language, yet very familiar with keyword stuffing, create many of the negative profiles on the site (ostensibly to help them rank better in the search engines so they will have a greater negative impact on the businesses they list).
The site even features bizarre allegations (supposedly from a 16 year old girl) that Google's founders propositioned her and another underage girl.

Certainly, if you visit the site (which I won't link to directly), you'll note the exaggerated style and tone of the content suggests a less-than-professional organization. The site proudly claims not to investigate the comments left by its visitors, and one is forced to wonder if Rip Off Report will truly investigate once a business pays them (or whether they simply remove the listing or add their "all's well" commentary).

Beyond the ethics, I have to say that it's a fascinating business model from an SEO perspective - integrating the negative linkbait pull of trashing a business or person as a link acquisition technique, using the link weight to rank well for company names, then forcing them to pay in order to "mitigate" their bad publicity through search engines. Honestly, I'm surprised that someone like Matt Cutts hasn't taken action against the site - it would seem to fit well within his usual definition of manipulating Google.

I think more investigation of the site might be warranted - just a few quick searches led me down a fascinating tale of dodged court appearances, paranoia, default judgments, and violent threats. Here's a few gems:

The Phoenix Sun Times - The Real Rip Off Report - the reporter's meeting with ROR's owner is almost hard to believe, and the number of businesses paying thousands each month (if accurate) make this one of the most profitable black/gray hat SEO concepts I've ever heard.
Eric Goldman - Rip Off Report Gets Mixed Ruling - it would appear that the site does have the ability to operate legally, though Chris' blog post certainly suggests that the owners themselves are behind much of the content (and thus would have to answer for it). That portion of the case (suggesting that the owners created the libelous content) is still proceeding in Arizona.
A video from Florida - WSVN on Rip-Off Report - showing fairly compelling evidence that the site does indeed extort businesses by offering to turn bad reports into positive ones for a fee.

BTW - I'm not sure why Chris didn't mention it, but as far as Google's TOS violations go, it would appear that they're also selling paid link advertising and passing link juice (the banners in the top right corners don't have nofollows)

Commercial Investigations has had bad experiences with Rip Off Report in the past and I thought this was interesting.

C.I.I. Testimonial

2009-04-15T10:05:00.000-07:00

I am not sure what is more upsetting, the fact I need to write something positive about a company I always deal with, or the fact people believe slander. My 1^st experience with Commercial Investigations, Inc. I paid an upfront fee for two accounts I sent them. One of those they were able to collect in-house and the other they had to go to court. Commercial Investigations, Inc. won the law suit for me and they recovered a rather large amount of the actual debt. I had put my confidence in C.I.I. from that point and they have not let me down since.

Part of being a business owner or dealing with business management is the fact you have to take risks. I took the risk of paying an up front fee and was well rewarded. Some people get scared though of investments, and it seems some of them have voiced themselves online. The cost of me paying a lawyer and taking a debtor to court would be through the roof, plus it would have been much more time consuming if I hadn’t used Commercial Investigations, Inc. I do not care how you want to put it that is absolute truth.

Commercial Investigations, Inc. did not scam me, they collected on my debtors. It is costly now days to have tons of phones calling nationally, computer costs and paying someone or people to maintain them, then leasing a building or buildings. If you have a low balance debtor, or think “something is fishy” then go to a different company, don’t slam them and attack them online. I have some rather large balances a few in the six figure range, so the opportunity that C.I.I. offered me was perfect. I have zero complaints and in fact only have good things to say, so if you seriously need a company to collect on some accounts I would give Commercial Investigations, Inc. a shot.

The staff at Commercial Investigations, Inc. wants to thank all of you who have been sending us reviews and testimonials on our services. We also would like to say keep them coming! Feel free to email them to : commercialinvestinc@gmail.com and also please take a look at our website: http://www.commercialinvestigations.net/

Testimonial on our Services

2009-04-14T09:15:00.000-07:00

I was recently contacted by Commercial Investigation, Inc.’s public relations rep. du to the fact that we have been doing business with each other for some time and have had quite a few of our accounts collected on, they asked if we would write a blurb about the company and our experience. I tried to brush them off saying, “I was too busy.” However they urged me to check online see what was being wrote and how they were trying to stop this nonsense. I am not very “internet-savvy” and pretty much only go online to pay a couple bills, and check my email. I had no idea what was being said about the company, I was absolutely astonished by all the comments that frankly seemed hysterical.

To be completely honest I had a good experience with the company but I probably would have never used them if I had read all those negative things online. I guess it just goes to show, never take anyone else’s word for “it.” Collections is never fun for anyone, however C.I.I. made me feel comfortable as the collector. That may sound kind of strange but for anyone who has ever owned their own business it is never fun collecting from a previous client. I try to treat all of my clients with the utmost respect and it’s hard when things go bad/wrong.

I have dealt with many collectors in the past 40 years, whether it is being the debtor or being the creditor, and I’ve never liked to be either. However I have received a certain level of respect with Commercial Investigations, Inc. and so have my debtors. The first few times I used C.I.I. I contacted some of my previous clients and asked them how they were treated. As I said, things go bad sometimes, but if you can see past some bad experiences it can make bonds with previous clients stronger. Every one of my previous debtors have said the staff from C.I.I. is the same as any other collection service they have dealt with.

So here is my two cents, I am sorry that some of you may have had bad experiences in the past with C.I.I. but I have had nothing but good experiences in the past, present and I’m pretty sure in the future.

We're Taking a Stand

2009-04-13T13:02:00.000-07:00

It is no secret that Commercial Investigations, Inc. has been attacked online for quite some time now. C.I.I. is now starting a “counter-attack” campaign against all of these negative comments and feedback. The fact of the matter is for every negative story about our company there are a slew of positive experiences. However in the collections industry we deal with C.E.O.’s or their managers, business owners, financial account supervisors etc. people who do not have time to come online and post about their experiences with Commercial Investigations, Inc. Clients of ours expect results and when we show them results we do not get twenty positive comments online, we just receive more business. This situation creates a void between the truth of our company and the slander written online.

Commercial Investigation, Inc. is now going to try our absolute best to fill that void. C.I.I. has recently and is currently contacting some of our most loyal clients from years past to this day. We are encouraging them to write testimonials of these positive experiences. If Commercial Investigations, Inc. operated as negative as online articles and stories have stated, C.I.I. would not be open for business. Not only would we not be open for business we would not continue to grow and gain more clients the way Commercial Investigation, Inc. is in fact doing.

This leads back to the void previously stated. A business such as Commercial Investigations, Inc. continues to show growth and expansion in the real world, with customers and clients continually coming back and a base of ever growing new clients, yet online there is a plethora of negative stories. The saddest part is people will attack our company just because of the nature of our services. It’s absolute fact no one wants to deal with collectors. In these hard economic times no one wants to take the few dollars some people have, which is why our clients send accounts to us. Notice in the collection process no one blames the debtor, and no one blames the creditor, simply everyone attacks the middle man. How often do we hear the term don’t shoot the messenger, but that is the absolute truth when it comes to collection agencies.

With all this having been said, Commercial Investigations, Inc. says, “No More…” We are going to be creating various blogs, and other methods of sending information to the mass public. Once again at this time we are urging all previous clients that have had positive experiences please contact us. We also are urging all other collection agencies to stand up to this injustice. Here at C.I.I. we have been wronged and enough is enough. Commercial Investigations, Inc. we’re taking a stand.

http://www.commercialinvestigations.net/

http://www.free-press-release.com/news/200904/1239811908.html